Independent groomers
Replace a paper diary and scattered messages with one clear view of every client and appointment.
Dog grooming software
Keep the diary flowing and every groom personal.
Bring appointments, grooming preferences, pet history, customer messages, invoices and payments into one calm workspace built around a busy salon day.
Busy salon teams
Keep groomers working from the same schedule, pet history and customer context throughout the day.
Multi-location salons
Give each branch a focused operating view while the wider business stays consistent.
NumaPet for grooming
A calmer way to run a diary full of individual pets.
Every groom combines timing, service choices, coat condition, owner preferences and the small details that earn repeat trust. NumaPet keeps that context connected from the first request to collection and payment.
- See the day, week or month while keeping appointment duration and groomer assignment clear
- Keep coat, temperament, medical and grooming notes on the pet profile
- Configure grooms, add-ons, durations and prices around the way your salon works
- Give customers one place for requests, booking details, invoices and updates
From request to rebooking
One connected rhythm for the complete groom.
Give every step the right context, from the first customer request to collection, payment and the next visit.
- 01
Capture the request
Bring online requests and AI-assisted phone enquiries into one shared queue.
- 02
Choose the groom
Confirm the pet, service, add-ons, duration, price and preferred appointment time.
- 03
Prepare the groomer
Keep owner preferences, coat history, care notes and previous bookings close to the appointment.
- 04
Work through the day
Give the salon a clear view of who is due, who is being groomed and what comes next.
- 05
Update the owner
Keep collection messages and appointment changes attached to the same customer record.
- 06
Finish and rebook
Connect the invoice and payment to the completed groom, ready for the next visit.
Appointments and services
Build a grooming diary around the time each pet really needs.
Move between calendar views, open the complete appointment and keep the service detail in one place. Configure durations, prices and optional add-ons so the diary reflects how your salon actually sells and delivers each groom.
- Day, week and month schedule visibility
- Service duration, pricing and optional add-ons
- Linked pets, customers and groomer assignments
- A complete appointment record from booking to payment
Pet and grooming history
Remember the details that make a repeat client feel known.
Keep each pet connected to its owner and previous bookings. Groomers can review profile details, photos and notes before the appointment, helping the team deliver a more consistent experience from one visit to the next.
- Pet photos, breed and profile information
- Grooming preferences and previous appointment context
- Temperament, medical and handling notes
- Owner contact details and complete booking history
Customer experience
Make booking and coming back feel effortless for pet parents.
The NumaPet customer app gives owners one place to request a groom, review appointments, manage pet information, see invoices and receive updates from your salon.
- New appointment and booking-change requests
- Upcoming and previous appointment details
- Pet information kept with the customer account
- Invoices and payment status in the same experience
AI-assisted enquiries
Keep the phone from interrupting the groom in front of you.
NumaPet's AI-assisted phone workflow can recognise returning customers, collect service and pet details, and place the conversation in a shared inbox. Your team stays in control of what is confirmed and what needs a personal follow-up.
- Capture requested service, pet and preferred date
- Keep caller details and appointment context together
- Review changes, cancellations and special requests
- Give every enquiry a visible follow-up status
The wider operation
More than a grooming diary.
Keep the commercial, team and customer work connected to the same operating picture.
Services that fit
Configure full grooms, baths, nail trims, puppy introductions and add-ons with the right duration and price.
Commercial clarity
Create invoices from appointment context, record payment status and support online payment workflows through Stripe.
The right team access
Use admin, manager and staff roles so each groomer sees the work and customer context they need.
One actionable inbox
Keep appointment requests, amendments, cancellations and phone enquiries visible to the team.
Reporting in context
Review bookings, revenue, customers and service mix alongside the appointments that produced them.
Room to grow
Start with one salon, add team members and plan a controlled multi-branch rollout when the business is ready.
Grooming software questions
The practical detail, before you decide.
Explore how NumaPet handles the everyday requirements of a grooming business, then bring your own workflow to a tailored demo.
Can I set different durations and prices for grooming services?
Yes. You can configure services with their own duration and price, then add optional extras around the way your salon packages and sells its work.
Can groomers see pet notes and previous appointment history?
Yes. Pet profiles keep identity and care information alongside notes and booking history, giving the team useful context before each appointment.
Can NumaPet manage more than one groomer?
Yes. Appointments can be connected to staff, while role-aware access helps admins, managers and team members work from the same schedule.
Can customers request grooming appointments online?
The NumaPet customer app lets customers request services and booking changes, review upcoming and previous appointments, manage pet information and see invoices.
Does NumaPet support invoices and online payments?
Yes. Appointments connect to invoices and payment status, with Stripe-supported online payment workflows available from the same customer and booking context.
How does the AI-assisted phone workflow help a grooming salon?
On Professional and Enterprise plans, it can capture caller, pet, requested service, preferred date and other enquiry details so the team can review and follow up from a shared inbox.
Can NumaPet help with cancellations and appointment changes?
Yes. Booking-change requests and AI-captured amendments can remain visible with their customer and pet context, helping the team decide and follow up clearly.
Can NumaPet support multiple grooming salons?
Yes. Enterprise workspaces can support multiple branches with agreed branch limits, role-aware access and a consistent operating view across the group.
What does onboarding involve?
We begin with your grooming services, prices, durations, team and current booking workflow, then agree the setup and any migration requirements needed for rollout.
Explore more solutions
One platform for every pet-care service you offer.
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Boarding and Kennels
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Daycare
See daily bookings clearly, keep pet context close and give staff one shared view of the work ahead.Sessions, packages and follow-ups in context
Training
Keep behaviour enquiries, sessions, customer details and follow-up work together from the first conversation onwards.See NumaPet in action
See how NumaPet fits your grooming business.
Book a practical walkthrough around your services, team, customer journey and current way of working.