Bookings that keep every detail attached
Manage appointments and longer stays with services, capacity, pricing, pets and assigned staff in one calendar.
The NumaPet platform
One calm workspace for the whole operation.
Connect every stage of the day — from the first call and booking through pet care, team handovers, customer updates, invoices and reporting.
Built around the work
Everything your team needs, without the busywork.
NumaPet keeps operational detail close enough to act on and simple enough to use every day.
Customer, pet and vaccination records
Keep contacts, pet profiles, vaccination status, expiry dates, care notes and booking history in one reliable record.
Invoices and payments connected
Create invoices from bookings, record payments and use Stripe-supported online payments without duplicating totals.
A customer app that reduces admin
Let customers request and amend bookings, manage pets, view and pay invoices, receive reminders, message you and see photo or video updates.
Staff, rotas and incidents
Coordinate availability, weekly rotas, time off, booking assignments and incident records with role-aware access.
Accounts and reporting in context
Track paid income, expenses, profit and loss, and export useful reports without separating the numbers from the work.
An AI Receptionist for the phone
Answer calls, recognise returning customers, collect enquiry details and pass booking work into NumaPet with the controls you choose.
Bookings and pet records
Plan the work with the complete care picture beside it.
See appointments and longer stays in clear calendar views, then open the customer, pet, vaccination, care, service, price and staff detail without switching systems.
- Day, week and month booking views
- Service capacity, add-ons, prices and assigned staff
- Pet profiles, vaccination status and expiry dates
- Medical, feeding, temperament and other care notes
Customer app
A polished experience for pet parents, connected to yours.
Give customers one place to request and amend bookings, add or manage pets, view and pay invoices, receive reminders, contact your business, ask about their pet and see photo or video updates.
- New booking and booking-change requests
- Pet additions and profile updates
- Invoices, payment status and online payment
- Reminders and notification preferences
- Messages, questions and photo or video care updates
AI Receptionist
Let the phone create visible work, even when the team is busy.
Answer calls, recognise returning customers, check relevant availability and collect the detail needed for an enquiry, booking request or change. Your settings decide what can be confirmed and what needs review.
- Recognise returning callers and customer context
- Collect service, pet, date and add-on details
- Create booking, amendment or cancellation workflows
- Keep summaries and follow-up status in a shared inbox
Team operations
Give every person the right work and the right context.
Coordinate the team without keeping rotas, availability and handovers in separate tools.
Availability and rotas
Set weekly schedules, plan rota weeks and record time off or exceptions.
Assignments and access
Assign staff to bookings and use admin, manager and staff permissions to protect sensitive work.
Incident records
Record incidents with the relevant pet and operational context, including supporting attachments.
Accounts and business reporting
Keep the money connected to the work.
See invoices, Stripe-supported payment activity, paid income, expenses and profit and loss beside the services and bookings that produced them.
Invoices and payments
Create invoices from booking context and keep payment status visible to the team and customer.
Income, expenses and reports
Record operating expenses, review profit and loss, and export useful reports for your own records or accountant.
Operational, not accounting advice
NumaPet organises business records and reporting; it does not replace professional accounting or tax advice.
Designed to grow with you
From one location to a multi-branch operation.
NumaPet keeps the same clear operating model as your team, services and locations expand.
See NumaPet in action
Give your pet-care business a calmer way to grow.
See how NumaPet can connect your bookings, customers, pet records, team, payments and enquiries in one clear operating picture.