Independent kennels
Replace paper diaries and disconnected admin with one dependable operating view.
Boarding and kennel software
Run every stay with the full picture in one place.
Connect enquiries, capacity-aware overnight bookings, pet-care information, customer communication, staff assignments, invoices and payments in one calm workspace.
Growing facilities
Give a larger team the same booking, pet and customer context without extra chasing.
Multi-branch groups
Keep branch access controlled while the wider business works from a consistent platform.
NumaPet for boarding
Make every stay easier to plan, deliver and explain.
Boarding creates a long trail of details before a pet ever arrives. NumaPet keeps the booking, owner, pet, service, team and commercial record connected so nothing important is stranded in a separate diary or inbox.
- See day, week and month bookings without losing sight of longer stays
- Keep capacity, services, add-ons, staff and prices attached to the booking
- Put vaccination status and essential care notes within reach of the team
- Give customers a clear place for requests, updates, invoices and payments
From enquiry to collection
One connected rhythm for the complete stay.
Give every step the right context, from the first customer request to the final payment record.
- 01
Capture the enquiry
Bring customer app requests and AI-assisted phone enquiries into a shared queue.
- 02
Review the stay
Confirm the dates, pets, service, add-ons, price and available capacity.
- 03
Prepare the team
Keep owner details, vaccination status, care notes and staff assignments beside the booking.
- 04
Care with context
Give the people doing the work a clear view of the pet and the stay ahead.
- 05
Keep owners close
Share updates and handle booking changes without losing the original context.
- 06
Close the loop
Keep invoices, Stripe-connected payments and booking history tied to the completed stay.
Bookings and capacity
See the shape of every day and every overnight stay.
Move between calendar views, open the complete booking and keep the operational detail in one record. Capacity rules check overlapping bookings for the selected service, helping the team avoid accepting more pets than the service can support.
- Day, week and month schedule visibility
- Arrival and departure dates for overnight services
- Service-level capacity checks for overlapping bookings
- Linked pets, add-ons, staff assignments and pricing
Pet and customer records
Give every stay the care context it needs.
Keep the owner and pet record connected to repeat bookings. Staff can review profile details, photos, vaccination status and the notes that shape safe, consistent care before the pet arrives.
- Owner contact details and booking history
- Pet photos, breed and profile information
- Vaccination status and recorded expiry dates
- Medical, feeding, temperament, grooming and training notes
Customer experience
Keep pet parents informed without creating another admin trail.
The NumaPet customer app gives pet parents one place to request services, review bookings, manage pet information, see invoices and receive updates from your team.
- New booking and booking-change requests with context
- Pet-specific public updates and photos
- Upcoming and previous booking details
- Invoices and payment status in the same experience
AI-assisted enquiries
Turn phone conversations into visible, reviewable work.
NumaPet's AI-assisted phone workflow can recognise returning customers, collect service and pet details, and keep the conversation in a shared inbox. Choose where automation is appropriate and where the team should approve the next step.
- Capture new booking enquiries and requested add-ons
- Keep caller, pet, dates and care context together
- Review amendments, cancellations and hand-offs
- Retain call summaries and follow-up status for the team
The wider operation
More than a boarding calendar.
Keep the commercial, team and customer work connected to the same operating picture.
Commercial clarity
Build invoices from the booking context, record payment status and connect online payment workflows through Stripe.
The right team access
Use admin, manager and staff roles, with assigned work and branch-aware access where the operation needs it.
Reporting in context
Review bookings, revenue, expenses, customers, service mix and capacity without rebuilding the story in another tool.
Services that fit
Configure boarding services, overnight stays, prices and optional add-ons around the way the business sells care.
One actionable inbox
Keep booking requests, amendments, phone enquiries and follow-up work visible to the people responsible for them.
Room to grow
Start with one location, then plan a controlled multi-branch rollout on the same operating model.
Boarding software questions
The practical detail, before you decide.
Explore how NumaPet handles the everyday requirements of a boarding operation, then bring your own workflow to a tailored demo.
Can NumaPet manage overnight and multi-day boarding bookings?
Yes. Boarding services can use arrival and departure dates, and longer stays remain visible in the booking calendar alongside shorter appointments.
How does NumaPet help prevent overbooking?
You can set an at-once pet limit for each active service. When bookings overlap, NumaPet checks the selected service's capacity before a new or amended booking is saved.
Can we store vaccination and care information for each pet?
Yes. Pet profiles can hold vaccination status and recorded expiry dates alongside medical, feeding, temperament, grooming and training notes.
What can boarding customers do in the NumaPet app?
Customers can review bookings, request services and booking changes, manage pet information, see invoices and receive public updates from their provider.
Does NumaPet support invoices and online payments?
Yes. Bookings connect to invoices and payment status, with Stripe-supported online payment workflows available from the same customer and booking context.
What can the AI-assisted phone workflow handle?
On Professional and Enterprise plans, it can capture caller, pet, service, date and add-on details, create controlled booking workflows and keep amendments or cancellations visible for review.
Can NumaPet support more than one boarding location?
Yes. Enterprise workspaces can support multiple branches with agreed branch limits, role-aware access and a consistent operating view across the group.
What does onboarding involve?
We begin with your services, prices, booking rules, team and current workflow, then agree the setup and any migration requirements needed for a practical rollout.
How much does NumaPet cost?
Starter and Professional plans are priced per month for a single location. Multi-branch Enterprise pricing is tailored to the group and rollout requirements; the pricing page shows the current plan details.
Explore more solutions
One platform for every pet-care service you offer.
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Daycare
See daily bookings clearly, keep pet context close and give staff one shared view of the work ahead.Sessions, packages and follow-ups in context
Training
Keep behaviour enquiries, sessions, customer details and follow-up work together from the first conversation onwards.See NumaPet in action
See how NumaPet fits your boarding operation.
Book a practical walkthrough around your services, team, customer journey and current way of working.