Run your pet-care business from one place.

Bookings, customers, pet and vaccination records, payments, staff, reporting and an AI Receptionist — connected in one clear workspace.

15-minute tailored demoGuided onboardingNo setup surprises
app.numapet.co.uk

Smarter bookings • Happier pets

Shaped with a working kennelRole-aware team accessUK-based support

One operating picture

The tools your day actually depends on.

Replace scattered diaries, inboxes and spreadsheets with one connected view of the booking, pet, customer, team and payment.

Bookings that keep every detail attached

Manage appointments and longer stays with services, capacity, pricing, pets and assigned staff in one calendar.

Customer, pet and vaccination records

Keep contacts, pet profiles, vaccination status, expiry dates, care notes and booking history in one reliable record.

Invoices and payments connected

Create invoices from bookings, record payments and use Stripe-supported online payments without duplicating totals.

A customer app that reduces admin

Let customers request and amend bookings, manage pets, view and pay invoices, receive reminders, message you and see photo or video updates.

Staff, rotas and incidents

Coordinate availability, weekly rotas, time off, booking assignments and incident records with role-aware access.

Accounts and reporting in context

Track paid income, expenses, profit and loss, and export useful reports without separating the numbers from the work.

An AI Receptionist for the phone

Answer calls, recognise returning customers, collect enquiry details and pass booking work into NumaPet with the controls you choose.

AI Receptionist

Your phone can keep working when you can't answer it.

NumaPet's AI Receptionist answers calls, recognises returning customers, handles common enquiries, checks relevant availability and collects the information needed for a booking or change. Everything passes into NumaPet, with your business deciding what can be confirmed and what needs team approval.

  • Answer calls and capture new enquiries
  • Keep booking requests, changes and summaries together
  • Choose automatic confirmation or team review
Explore the AI Receptionist
NumaPet AI Receptionist enquiry showing a submitted booking-change request
Two NumaPet customer app screens showing a pet update and account dashboard

The NumaPet customer app

Give pet parents a clear place to stay connected.

Customers can request services and amendments, add or manage pets, view and pay invoices, receive reminders and notifications, contact your business, ask about their pet and see photo or video updates.

01

Requests with contextBooking and change requests arrive with the right customer and pet details already connected.

02

Updates that build trustShare photos or video and keep conversations tied to the pet and provider.

03

Invoices kept simpleCustomers can view payment status and use Stripe-supported online payments.

Clear, considered pricing

Start with a complete core. Add depth as you grow.

Starter gives an independent business a useful all-in-one system. Professional adds advanced team operations, reporting and guided onboarding. Add the AI Receptionist to either plan only when you need it.

For independent pet-care businesses

Starter

£49/month

Rolling monthly • no minimum term • no VAT added

A useful all-in-one starting point for an independent pet-care business at one location.

Optional AI Receptionist

£29/month

Calls are always 20p per connected minute, calculated from the exact connected seconds used with no per-call rounding.

Book a 15-minute demo

For multi-location pet-care groups

Enterprise

Custom

Pricing designed around your group

Bespoke capabilities and rollout support for multi-location groups and more complex operations.

Book a 15-minute demo

Start with a 14-day free trial with no plan fee and no automatic paid conversion. Monthly plans have no minimum term; annual plans have a 12-month term. The optional AI Receptionist is £29 per month plus 20p per connected minute, calculated from the exact connected seconds used with no per-call rounding. During the trial you pay only for that usage. No VAT is currently added. Start Professional by 31 October 2026 to pay £99 per month and have the £29 AI monthly fee waived for the first 12 paid months.

Questions, answered

A clear start with NumaPet.

Bring your current workflow to a focused demo and see how the platform fits the way your business runs.

Which pet-care businesses is NumaPet for?

NumaPet is designed for kennels, catteries, grooming, daycare, training, dog walking and businesses that combine several services.

Can my customers use NumaPet too?

Yes. The NumaPet customer app gives pet parents a clear place to request and amend bookings, manage pets, view and pay invoices, receive reminders, contact their provider and see photo or video updates.

Does NumaPet handle payments?

NumaPet connects bookings to invoices and supports online payment workflows through Stripe, helping the team keep the commercial record beside the customer and pet record.

What does the AI Receptionist do?

Available as an optional add-on with Starter and Professional, the AI Receptionist can answer calls, recognise returning customers, collect service and pet details, check relevant availability and pass enquiries, booking requests and changes into NumaPet. Your business controls which bookings can be confirmed automatically and which need review.

Can NumaPet support more than one location?

Yes. Enterprise workspaces can support multiple branches with an agreed branch limit and a shared operating view.

See NumaPet in action

Give your pet-care business a calmer way to grow.

See how NumaPet can connect your bookings, customers, pet records, team, payments and enquiries in one clear operating picture.